Audit
Service sheet 1/6 · Low–Medium · 1–3 weeksInspect the process, the data and the constraints before anyone builds anything.
- A written map of the process as it actually runs (not the org chart version), with the hand-offs where work waits.
- An inventory of the data the process produces and consumes — where it lives, who owns it, how clean it is, how many records.
- A ranked list of automation candidates with an honest verdict for each: tool, build, or leave alone.
- A constraints sheet: WhatsApp channel status, CRM/POS/ERP access, fiscal device model, power and connectivity at each site, data-controller licence tier.
- Process map (one page per process, PDF or Markdown)
- Data inventory table (system, owner, volume, quality score, personal-data flag)
- Candidate register with effort band and prerequisite for each
- Recommended next shape (S-02 pilot, S-03 build, or a listed tool) with a scoped brief a vendor can quote against
- You have more than one candidate problem and no idea which to do first.
- Your data is spread over spreadsheets, WhatsApp groups and a legacy system, and nobody trusts the numbers.
- You are a medium or large firm and procurement needs a brief before it can request quotes.
- A previous automation stalled and nobody can say why.
| Effort band | Low–Medium · 1–3 weeks |
|---|---|
| Your side | 2–6 hours of staff interviews; read access to systems; sample exports |
| Typical output | 10–30 page report + candidate register + vendor brief |
| Pricing fit | Fixed scope; sometimes day rate |
| Zimbabwe constraint | Include SI 155 licence tier and fiscalisation status in the constraints sheet |
- The audit is free and ends with a proposal for the auditor's own build. Ask what the auditor gets paid for the audit itself.
- No one interviews the people who do the work; the auditor only talks to management.
- The report recommends "an AI platform" without naming which process changes first.
Fixed scope · Day rate
See pricing models for how each behaves when volume changes.
An audit is the cheapest way to avoid the most expensive mistake: building the wrong thing on data that is not there. In Zimbabwe the two constraints an audit must always record are the data-controller licence tier under SI 155 of 2024 (which changes once you start processing applicant, patient or customer records at scale) and the fiscalisation status of anything that touches an invoice.
What a good audit day looks like. Morning: sit with the person who does the job — the receptionist who answers WhatsApp, the clerk who types invoices into the fiscal device — and time the steps. Afternoon: pull a week of real records (messages, invoices, CVs, delivery notes) and count how many are clean enough for a machine to read. The candidate register is written from those two numbers, not from a vendor’s slide.
How to buy it. Fixed scope, two to three weeks, named deliverables. If the same firm wants to do the build afterwards, that is fine — but the audit fee must stand on its own, and the report must be usable by any vendor. Compare quotes on the brief the audit produces, not on the audit.