Catalogue · S-01 to S-06
Service shapes
"AI services" is not a thing you can buy. These six are. Every vendor quote on this market is one or more of them, sometimes wearing a different name; the sheets tell you what each includes, when to buy it, how it is priced and what a bad version looks like.
| Code | Shape | One line | Effort | Pricing fit |
|---|---|---|---|---|
| S-01 | Audit | Inspect the process, the data and the constraints before anyone builds anything. | Low–Medium · 1–3 weeks | Fixed scope, Day rate |
| S-02 | Pilot | Prove one process on your real data in weeks, with a stop-or-scale decision at the end. | Medium · 3–8 weeks | Fixed scope, Milestone |
| S-03 | Implementation | Build, configure and hand over a working system your staff run without the vendor. | Medium–High · 4–16 weeks | Fixed scope, Milestone, Time and materials for unknowns |
| S-04 | Integration | Connect the AI to the systems that hold your stock, customers, money and invoices. | Medium–High · 2–10 weeks per system | Fixed scope per connector, Time and materials for undocumented systems |
| S-05 | Training | Teach the people who will run the system — often the cheapest fix on this catalogue. | Low · 1–2 days per group, plus follow-up | Day rate, Fixed per cohort |
| S-06 | Managed support | Keep the system working after go-live — monitoring, fixes, retraining, changes. | Low (monthly) · Ongoing; 3–12 month terms | Retainer, Per-conversation or per-document, Hybrid |
A seventh option — an off-the-shelf tool on subscription — is not a service; it appears in the matcher as "Tool" and in the providers listing under "Off-the-shelf platform".